AppleCare+ for Mac provides up to three years of expert technical support and additional hardware coverage from Apple, including up to two incidents of accidental damage, each subject to a service fee of A$149 for screen damage or external enclosure damage, or A$429 for other damage. In addition, you’ll get 24/7 priority access to Apple experts via chat or phone through getsupport.apple.com. Coverage begins on the original purchase date of your Mac.
When you purchase the AppleCare Protection Plan, just one phone call can help answer questions about your Mac, macOS, and Apple-branded applications such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote and more. In addition, you’ll get 24/7 priority access to Apple experts via chat or phone through getsupport.apple.com. You can even get local repair service when you visit other countries around the world.
AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws.
The AppleCare Protection Plan provides up to three years of additional hardware service options, including parts and labour, from Apple-authorised technicians around the world.
- Your MacBook Pro
- Included accessories such as the power adapter
- Battery (if retaining less than 80% of original capacity)
- Apple memory (RAM)
- Apple USB SuperDrive
Whether you’re sitting in the comfort of your home or office, or you’re on the go, you can get direct access to Apple experts to answer your questions on a wide range of topics.
- Using macOS and iCloud
- Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote and more
- Connecting to printers and AirPort networks